Processing Time:

• Orders for standard items will be processed and shipped within 2 business days from the date of purchase.

Shipping Methods & Delivery Times:

• We offer various shipping options at checkout. Delivery times depend on the selected shipping method and destination, but usually arrive within 3-7 business days.
• Once an order has shipped, a tracking number will be provided via email.

Shipping Delays:

• While we strive to meet our stated processing and shipping times, unforeseen circumstances (e.g., carrier delays, weather disruptions) may impact delivery schedules. We are not responsible for such delays but will assist in tracking and resolving shipping issues.

International Shipping:

• We ship worldwide. International shipping times and rates vary depending on location and selected shipping method.
• Customers are responsible for any customs duties, taxes, or import fees required by their country.

Returns

At Spektiv, we strive to ensure that you are completely satisfied with your purchase. However, if you are not satisfied, we offer the following return policy:

Eligibility for Returns

• Returns are accepted within 7 days of receiving your order.
• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Return Shipping

• Customers are responsible for covering the cost of return shipping.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

How to Initiate a Return

1. Contact us at help@spektivgear.com within 7 days of receiving your order to request a return.
2. Provide your order number, a description of the issue, and any relevant photos (if applicable).
3. Once your return is approved, we will provide you with the return address and further instructions.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

Non-Returnable Items

• Items that are damaged due to misuse or improper handling.

If you have any questions about our return policy, feel free to contact us at help@spektvgear.com We’d love to hear from you!